Frequently Asked Questions
Have a question? Check our FAQs below
Q: How can I become a reseller?
Simply visit our Become a Reseller page and complete the application form.
Q: What is your warranty policy?
We offer a standard 12-month warranty on all products. For claims, contact warranty@mastex.com.au.
Q: How long does shipping take?
Orders are processed within 1-2 business days. Delivery times vary based on location.
Q: Can I return a product?
Yes, please refer to our Return Policy or contact our team for assistance.